NZ LAW SOCIETY CLIENT CARE & SERVICE INFORMATION
- Lawyers must follow certain standards of professional behaviour. These are set out in the Rules of Conduct and Client Care for Lawyers,and came into effect with the Lawyers and Conveyancers Act 2006 .
- Under these rules, you can expect that, whatever legal services your lawyer is providing, he or she must:
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- act competently, in a timely way, and in accordance with any arrangements made
- protect and promote your interests and act for you free from compromising influences or loyalties
- discuss with you your objectives and how they should best be achieved
- provide you with information about the work to be done, who will do it and the way the services will be provided
- charge you a fee that is fair and reasonable and let you know when you will be billed
- give you clear information and advice
- protect your privacy and ensure appropriate confidentiality
- treat you fairly, respectfully and without discrimination
- keep you informed about the work being done and advise you when it is completed
- let you know how to make a complaint and deal with any complaint promptly and fairly.
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As a practicing Barrister all communications and advice is subject to legal professional privilege, meaning we can speak openly about the situation and options available to clients. Clients include:
* accounting firms that do not operate their own tax function and need fast, specialised tax advice for their clients
* law firms and litigators that cannot provide specialist tax advice
* high net worth individuals who need bespoke tax planning services
* private clients who need professional assistance in their dealings with Inland Revenue
Clients can be assured they will be dealing directly with Mark and receive his personal service to help them achieve the best possible tax result.